AT U.S. COLOCATION SERVICES WE KNOW WHAT SUPPORT MEANS! We have been in the IT business long enough to know that a support call is not the time one of our customers feels like fiddling with long phone button menus or waiting for someone to maybe answer their voice mail sometime in the near future. In most cases we have a live person direct you to the proper department and in all cases we will be back in touch within 24 hours. If you have an emergency situation we have a 24 hour hotline for immediate service. We know your business depends on communication and we honor customer service as an important link to success for both of us.